Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Spearfish Canyon Lodge is looking to add to our team. We are looking for a Guest Services Manager. Main responsibilities are training front desk personnel and encouraging the upsell of rooms and packages. Maintain a clean and orderly front desk. Assist the GM & AGM with keeping employees on task and following Spearfish Canyon Lodge policies and giving all guests the best satisfaction possible. Experience with a PMS system is preferred but not a must as we will train the right candidate. The position requires weekends and evenings.
• Encourage and enable people to be autonomous and to use good judgment and common sense.
• Develop and train existing staff on new programs and company initiatives.
• Promotes a positive and productive work environment by working with the management team to provide clear communication and staff motivation.
• Assist in the development of work schedules to ensure staffing guidelines are followed and all business needs are covered.
• Ensures compliance of employees with established security, sales, and record-keeping procedures and practices in the gift shops.
• Perform front desk daily operations, such as checking individual reservations, check-out folios, direct billing, and room reservation maintenance. This will also involve scheduling and discipline of front desk employees.
• Continuing contact with clients and other hotel professionals and VIP’s. Please send resume to scott@spfcanyonlodge.com or apply through here. Pay and benefits DOE. EOE.
• Encourage and enable people to be autonomous and to use good judgment and common sense.
• Develop and train existing staff on new programs and company initiatives.
• Promotes a positive and productive work environment by working with the management team to provide clear communication and staff motivation.
• Assist in the development of work schedules to ensure staffing guidelines are followed and all business needs are covered.
• Ensures compliance of employees with established security, sales, and record-keeping procedures and practices in the gift shops.
• Perform front desk daily operations, such as checking individual reservations, check-out folios, direct billing, and room reservation maintenance. This will also involve scheduling and discipline of front desk employees.
• Continuing contact with clients and other hotel professionals and VIP’s. Please send resume to scott@spfcanyonlodge.com or apply through here. Pay and benefits DOE. EOE.
Compensation: $40,000.00 - $55,000.00 per year
Spearfish Canyon Lodge
Deep in the heart of one of the most breathtaking, beautiful canyons in the world, nestled alongside lofty pines and spectacular cliffs, you will find Spearfish Canyon Lodge. Built and decorated in the style of the old lodges of the West, you can let nature take over and open your mind to focus on either business or pleasure. The outside world is as near or far as you need it to be. Spearfish Canyon Lodge is a 57 room lodge consisted with Premier rooms and many suites, full service lounge, and great room featuring a 40’ stone fireplace. The property also consists of a full service restaurant across the street name the Latchstring Restaurant. We are busy throughout the year with many corporate & group outings, bus tours, and many weddings. Our property also features Spearfish Canyon Adventures where we rent snowmobiles, UTV’s, SlingShots, fishing equipment, snowshoes, and much more.
Company Website: www.spfcanyon.com
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